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Privacy

We're committed to providing the highest level of security and privacy.

Privacy Policy

01. Relationships are Confidential

Butte Community Bank recognizes and respects the privacy expectations of our customers. As a result, nonpublic personal information of our customers and former customers and their relationships with Butte Community Bank are strictly confidential. This applies to all of our customers who have a continuing relationship with us, such as;

  • Deposit account
  • Loan account
  • Credit card
  • Safe deposit box
  • Self-directed Individual Retirement Account where we act as custodian or trustee
  • Financial, investment, or economic advisory services (for a fee)
  • Home mortgage brokerage,

as well as former customers.

02. Nonpublic Personal Information

Nonpublic personal information means information about our customers that we collect in connection with providing a financial product or service. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

03. Information That We Collect

Butte Community Bank collects nonpublic personal information about consumers from the following sources:

  • Information we receive from consumers on applications or other forms;
  • Information about customer transactions with us; and
  • Information we receive from a consumer reporting agency.

04. How We Use That Information

Butte Community Bank will limit the use and collection of information about our customers to that which is necessary to administer our business, provide superior service, and offer opportunities that we think will be of interest to customers.

05. Our Disclosure Practices

Butte Community Bank shares transaction and experience information about our customers within our family of affiliates.

In addition, when processing customer's transactions, information is provided to unaffiliated third parties as necessary to effect, administer, or enforce a transaction requested or authorized by that customer, or in connection with servicing or processing a financial product or service that the customer has requested or authorized.

We may also disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose nonpublic personal information about you to nonaffiliated third parties as required or permitted by law.

06. Vendor Contracts

When Butte Community Bank conducts business with unaffiliated third parties, we require those vendors and suppliers maintain similar standards of conduct regarding the privacy of personal customer information provided to them. We insist, through a written agreement, that the third party adhere to privacy principles similar to those of Butte Community Bank for keeping this information confidential.

07. The Confidentiality, Security, And Integrity Of Your Nonpublic Personal Information

Butte Community Bank restricts access to nonpublic personal information about our customers to those employees who need to know that information to provide products or services to those customers. All bank personnel are educated so they understand the importance of confidentiality and customer privacy. Our employees are continually trained to understand and comply with our information principles. Appropriate disciplinary measures are used by the Bank to enforce employee privacy responsibilities.

The Bank will maintain physical, electronic, and procedural safeguards that comply with federal security standards to guard our customer's nonpublic personal information. We continually assess new technology for protecting information.

08. Resolving Errors

Butte Community Bank has established procedures to maintain accurate, current and complete customer financial information. In the event a customer disputes the accuracy of the Bank's data, we will perform a complete investigation and report the results to the customer and make any corrections in a timely manner.

09. Our Commitment To You

Because information is a vital part of our business, it is important our customers know what will happen to any nonpublic personal information they give us. Our goal is to protect their information on the internet, in branches, at ATM's and on the phone. An important part of that commitment to providing meaningful consumer privacy protection is ensuring that customers understand our company's privacy guidelines. Therefore, we make our guidelines publicly available to help maintain customer trust and confidence.

Butte Community Bank is committed to providing the highest level of security and privacy regarding the collection and use of our customer's nonpublic personal information. The confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus, the safekeeping of customer information is a priority.

If you have additional questions regarding the privacy of your personal information, please contact any branch. Copies of this privacy statement are available at each location.

Contacting Us by Email

  • We read every message that comes to us, and try to respond within one business day of its receipt.
  • We never sell or give out email addresses to anyone.
  • We save email messages and email addresses as required or permitted by law.
  • We may also send out occasional email notices about helpful new features on this website, but the recipient can always choose not to receive these notices.

Revised: 2007-08-20